FAQ

Frequently asked questions

Does LUNA Athleisure have a storefront retail location?


LUNA Athleisure does not have a storefront location. We strictly sell online, but feel free to send us an email with any questions regarding our pieces!




Do you offer more sizes than what is available on the LUNA Athleisure online store?


Unfortunately we only offer the sizes listed on our website: XS-XL. Please check out our sizing chart to help determine the correct size for you and feel free to send us an email if you have any questions finding the right size for you.




Where is LUNA Athleisure wear made?


LUNA Athleisure wear is manufactured right here in the U.S.! All materials are sourced domestically whenever possible.




Does LUNA Athleisure have any fit tips for the online buyers?


Yes, please refer to our sizing chart and feel free to contact us with any sizing questions you may have.




How do I find out my order status?


If you have an lovemyluna.com account, you can log in and view order status and tracking. If you checked out as a guest, you can email us at hello@lovemyluna.com and we’d be happy to provide you an update.




How do I cancel my order?


Please contact us at hello@lovemyluna.com within 24 hours to receive your cancellation.




Can I exchange my order?


We are currently not set up for exchanges. Please email us at hello@lovemyluna.com to get a return started. Then a new order can be placed for another size or item.




Can I change the size or color of the piece I just ordered?


Depending on how recently you submitted your order, we may be able to change out the size or color of the piece you ordered through our website. Please email us within 24 hours of your order submission and we will do our very best to accomodate!




What is the LUNA return policy?


We want you to be completely happy with your new purchase. If, for some reason, you're not happy with your piece, you can send your purchase back within 14 days after the purchase date. All returned items must be unworn, unwashed, unaltered and unused (in sellable condition) to receive a full refund. Buyer pays return shipping.




I am between sizes. What size do you recommend?


Please refer to our size chart for general measurements. If you still need assistance, please email us for any additional help.